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Job Description

Detailed information on the job is provided below.

The job description does not necessarily include all the duties which may be required of individual employees in the classification. Job descriptions may be revised as needed.

Librarian III (Branch Head)
CI7172
02/09/2010
Exempt
A09
The fundamental reason this classification exists is to supervise and manage a library branch with a staff of employees. Due to the small number of employees typically assigned to a branch, branch heads may perform tasks typically assigned to their subordinate(s); however, they are ultimately responsible for the management of the branch. Branch heads spend the greatest amount of time working to supervise two or more employees, manage the library branch, complete special projects and assignments, and serve patrons and the public. Employees also spend time performing circulation tasks, creating and implementing programs, managing the branch's collection, and performing a variety of other library related tasks. The Librarian III classification differs from the Librarian II classification in that the IIIs function as a branch or department manager. The department head differs from the branch head in that department heads are versed in a specialty area and branch heads provide more generalized services. The Librarian III classification is typically supervised by the Assistant Director for City-County Libraries.
ESSENTIAL FUNCTIONS: The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation. The list of essential functions is to be used as a starting point to determine essential functions for a specific position at a specific location at a specific time. The ADA was intended to be applied on a case-by-case basis with the understanding that one position may differ from another similar position. The performance of "non-essential functions" is not optional for employees not covered under the ADA.

ESSENTIAL FUNCTION: Supervises two or more employees using schedules, leave slips, evaluation forms, and job descriptions following library policies and procedures and applicable employment laws in order to ensure coverage of tasks and responsibilities in branches/departments.

Prepares work schedules to include shifts and leave in order to ensure coverage.
Approves leave requests if appropriate to library coverage and in accordance with prescribed rules and regulations.
Verifies subordinate staff hours for payroll clerk to include denoting the amount and type of leave taken.
Distributes work assignments in order to ensure assignment completion and equal work load.
Inspects the work activities and work outcomes to ensure work responsibilities are accomplished and completed according to library policies and procedures.
Observes performance of personnel for appearance, work techniques, and demeanor to ensure work responsibilities are accomplished and completed and to identify and correct performance problems.
Completes performance evaluations documenting subordinate performance and recommends merit increase, if appropriate.
Meets with subordinates to counsel and correct problems.
Consults with own supervisors to get advice on handling personnel performance problems
Mediates disputes between patrons and between patrons and library staff in order to resolve conflicts.
Fills in for subordinates when individuals are on leave or the library is short-staffed.
Meets with staff to disseminate information, discuss upcoming assignments or events, and provide advice and/or direction for handling various situations or performing various duties.

ESSENTIAL FUNCTION: Manages a library branch using calendars, maintenance and repair request forms, supply request forms, janitorial report forms, money verification slips, cash registers, calculators and computers following library policies and procedures and City of Montgomery facility management policies and procedures in order to ensure the continued and smooth operation of the facility.

Opens/closes the facility based on branch/department hours and established procedures.
Prepares library facility and equipment such as copy machines and microfiche readers and printers for use by staff and patrons to include turning and logging equipment on and off.
Develops procedures for a branch or department in accordance with established library procedures.
Investigates requests for use of meeting rooms to ensure compliance with established library policies and procedures.
Schedules the use of meeting rooms within the branch or department and collects appropriate fees.
Conducts routine inspections of the branch/department in order to detect areas that need repair.
Completes forms and/or memos to request repair or maintenance for the branch/department and submits forms as directed.
Prepares documentation regarding accidents, issues, or problems with the branch/department to management staff.
Verifies the count of money (fines and fees) and reconciling performed by staff before forwarding money for deposit to management staff.
Inventories and requests supplies for the branch/department, as needed.
Researches equipment, furnishings, and supply purchases in order to make recommendations.
Recommends, in writing, the replacement of equipment, furnishings, etc. within the branch/department.
Responds to after hour emergencies/alarms at the branch.
Responds to emergencies/alarms at the branch/department during operating hours.
Contacts appropriate emergency personnel (police, fire, paramedics) as needed to handle emergencies.
Reports emergencies/alarms and responses to management either by verbal or written documentation, as required and/or appropriate.
Coordinates the activities of volunteers/Friends groups in order to utilize these groups effectively for the branch/department.
Inspects the work performed by janitorial staff to determine if janitorial service is acceptable and provides feedback to management.
Reports cleaning problems to janitorial staff.
Replaces toiletry items such as toilet paper, paper towels, and hand soap, if necessary.

ESSENTIAL FUNCTION: Completes special projects and assignments as directed by the management staff using computers following library policies and procedures and recognized library standards and guidelines in order to assist management in the overall management of the library system.

Conducts research on various library topics and issues in order to assist in the development of new policies and procedures.
Participates on preview panels to test and evaluate potential new products and services prior to purchase.
Develops drafts of system-wide policies and procedures for recommendation to management in order to meet the goals and objectives outlined in the strategic plan.
Assists in the development of methods of evaluating library services and achievement of strategic plan goals and objectives.
Serves on committees to make recommendations regarding library policies, procedures, programs, etc.
Chairs committees to make recommendations regarding library policies, procedures, programs, etc.
Researches and writes articles and reviews for newsletters, pamphlets, and booklets published by the library system.
Creates marketing materials such as flyers to promote branch events, programs and services.
Mentors graduate students serving as interns within a branch/department to promote positive professional standards for future generations of library staff.
Implements within the branch/department all system-wide projects such as automation, inventory, collection re-categorization and strategic planning.
Participates in system-wide projects such as automation, inventory, collection re-categorization, and strategic planning.
Coordinates competitions to promote reading books and libraries to targeted groups in the community.

ESSENTIAL FUNCTION: Serves patrons and the public using library materials and computers following library policies and procedures in order to provide patrons and the public with library related materials and services.

Assists patrons in locating desired materials using the library's online card catalog to search by title, author, subject or key terms.
Assists patrons in locating desired materials not owned by the library system by referring them to the interlibrary loan service.
Listens to individuals to evaluate their literary interests and advises them about potential authors or titles to satisfy those interests.
Questions individuals to evaluate their informational needs and refers/directs them to appropriate materials, databases, or websites to satisfy those needs.
Provides computer assistance to patrons using research databases, Microsoft Office applications, the internet and the library's card catalog.
Proctors computer-based and paper testing for individuals seeking certifications, credentials, etc.
Talks to patrons about their needs and their ideas for improvement of services in order to develop stronger services and develop a collection that better meets the needs of the patrons.
Communicates orally and in writing with patrons and other professionals to develop and encourage cooperative relationships and to share information concerning public library programs and services.
Speaks to local government, community, and/or school groups regarding the public library programs and services.
Serves on external boards and committees in order to provide expert advice and opinions and to network and develop cooperative relationships with government, community, and professional library groups.
Attends various community events in order to network and develop cooperative relationships with community groups, leaders, members and the general public.
Posts New York Times Best Sellers' list and other suggested reading materials to assist patrons in making selections.
Instructs patrons on how to locate and find materials within a collection.

ESSENTIAL FUNCTION: Performs circulation duties using library materials, computer, scanner, date stamp, library cards, money verification slips, cash registers, and calculators following library policies and procedures in order to assist patrons with checking materials in and out of the library.

Registers patrons which includes requesting identification to confirm identity and determine residency, asking the patron to complete a registration form, preparing the library card, entering patron information into database to allow individuals to borrow library materials, and coding patron records to ensure accurate statistical circulation reports.
Re-issues library cards in the event that the card is lost or stolen and collects fees.
Charges and discharges materials to registered patrons by scanning the library card, entering appropriate code, and issuing a due date receipt or sticker.
Renews materials via telephone and in person per library procedures.
Processes missing items by charging items to a missing items account, printing weekly missing items report, and discharging items found.
Places a hold on materials requested by patrons.
Processes hold requests by accessing daily holds report, pulling materials to fill requests, and preparing for patron pick-up.
Processes intralibrary requests in order to obtain library materials for a patron.
Pulls and prepares materials for intralibrary loan distribution and notifies patrons when requested materials are available.
Monitors the patrons' accounts during the check out process to determine if there are any outstanding fees, fines, or materials.
Calculates and collects fines and other charges for overdue, lost or damaged materials, and the printing/copying of materials.
Reconciles cash received from fines and fees.
Counts monies from cash register and copier and reconciles with cash register tapes and receipts.
Secures and prepares monies (rolling coins, organizing cash and checks) and accompanying documentation (money verification slip, register tape and receipts) for secure delivery to management for deposit.
Records daily patron count from door counter.
Prepares and issues Alabama Virtual Library cards upon patron request and assigns pin numbers.

ESSENTIAL FUNCTION: Creates and implements programs and events for the branch/department including book clubs, adult and teen programs, children's story hour, library tours/orientations, public computer classes, and summer reading programs using library and craft materials following library policies and procedures in order to create an interest in reading and use of the public library.

Researches and gathers programming ideas through reference books, journals, websites, workshops, etc.
Solicits programming ideas from staff and donations from local businesses, patrons, etc. to provide speakers, craft materials, refreshments, etc. for programs and events.
Approves programming for the branch/department.
Prepares programming with regard to cost and its affect on the limited budget, the diversity of patrons, and annual events such as Black History Month and National Library Week.
Researches and gathers materials for craft activities along with visual, auditory, and physical exercises to coordinate with the planned programs and events.
Prepares program materials for general distribution to participants.
Reads books to ensure appropriateness for audience, i.e. children, teens, before using in program.
Practices reading stories, making crafts, and performing songs and exercises to increase familiarity with the material before using in the program.
Contacts and schedules appearances of the library staff at outside venues, i.e., day care centers, senior centers, schools and PTA's, churches, fairs/festivals, community clubs, etc.
Contacts and schedules age-appropriate audience groups for in-house programs.
Contacts and schedules appearances of guest speakers/readers for various in-house programs.
Sends thank you notes to guest speakers/readers after the programs.
Pulls materials related to current programs and arranges them in interesting ways so that they are prominently displayed and receive patron attention.
Researches bulletin boards prepared by others in order to gather ideas for own bulletin boards.
Decorates bulletin boards and library to reflect the current theme(s) of reading program(s), the season, and the calendar of events.
Reviews calendar with staff to make plans for future programs and activities.
Submits programs and events for posting on branch/department online calendar, library website, digital display boards, local newspaper/television calendars, etc.
Prepares or arranges for the preparation of flyers, posters, bookmarks, and other forms of advertisements to promote interest in attending or participating in programs and events.

ESSENTIAL FUNCTION: Manages a collection using library materials, computer, and order forms following library policies and procedures and professional library standards and guidelines in order to ensure a comprehensive collection and meet the needs of patrons.

Researches materials to determine appeal to patrons, age appropriateness, subject deficiencies and other factors before recommending for purchase.
Suggests materials for purchase based on research and patron requests.
Selects pre-determined quota from a monthly listing of bestsellers and other anticipated in-demand titles desired for individual branch collections and submits to Technical Services for purchases.
Weeds materials from the collection based on library policies, procedures, and/or supervisor's instructions.
Assigns sections of the library to staff members for weeding and shelf-reading.
Provides guidelines, including physical appearance and usage activity, for weeding the collection.
Gives final approval for materials to be discarded from the collection.
Ensures that weeded materials are inactivated in the library's database.
Searches the collection for lost or misplaced materials.
Shelves materials, as needed, following library policies and procedures.
Reviews and adjusts the order of material on the shelves to ensure strict adherence to the accepted organization scheme based upon library procedures and supervisor's instructions.
Reorganizes and shifts shelves in order to provide more space for the collection.
Ensures proper maintenance of books by cleaning outside covers and replacing missing spine labels.
Processes new materials received from Technical Services to include activating materials in the database to make materials available to patrons.
Transfers materials between collections, for example, shifting older reference materials from the reference section to the circulating collection.
Checks newspapers, magazines, etc. into the branch/department so that they can be circulated to patrons.
Weeds newspapers, magazines, etc. from the collection.

ESSENTIAL FUNCTION: Performs a variety of miscellaneous duties related to library management and administration following library policies and procedures in order to ensure that libraries/departments operate smoothly and efficiently.

Reads professional literature and attends conferences and workshops to keep informed of developing library practices and issues.
Shares new ideas learned from professional development opportunities and professional literature for possible implementation and improvement of current library practices.
Sorts and distributes staff paychecks and incoming official correspondence within the branch/department, as appropriate.
Prepares and sorts items to be picked up by courier for delivery to branches or administration such as mail, messages, book order sources, cash register bank deposits, A-V materials, supplies, etc.
Posts information for staff and the general public, as appropriate.
Counts participants at library programs, both in-house and out in the community and records program totals in order to track attendance.
Keeps notes/lists of branch/department activities and statistics.
Reviews monthly calendar to tally the hours of operation for the branch and records the monthly totals.
Completes periodic reports for the management staff regarding the activities and statistics of the branch/department.
Knowledge of standard library rules, policies, procedures, method, techniques, and federal information regulations in the areas of technical services, extension services, circulation, collection development, reference, etc.

Knowledge of Montgomery City-County Public Library to include available services, programs, organizational structure, partnerships, documents and forms, and policies and procedures.

Knowledge of the implications of information policy, including laws regarding copyright and digital content, licensing and public performance, privacy, censorship, intellectual freedom and First Amendment rights.

Knowledge of public libraries to include common library objectives, purpose, public collection development, services, delivery, operation techniques, managing concepts, and best practices.

Knowledge of basic theories, concepts, issues, and tools of the information sciences to include information storage and retrieval, bibliometrics, citation analysis, indexing, abstracting, thesauri, use and user studies, automated and expert systems, and cognitive studies.

Knowledge of technical service methods to include methods for selection, acquisition, cataloging, processing, and serial control.

Knowledge of cataloging and classification which includes AACR2 cataloging rules, Library of Congress subject headings, Sears subject headings, Dewey decimal classification, OCLC searching, MARC record formatting and inputting, and contemporary issues in bibliographic control.

Knowledge of circulation procedures to include charging books in and out of a library system, collecting fines and fees, and issuing library cards using a computerized database.

Knowledge of collection development to include the writing and implementation of collection policies, selection, acquisition and evaluation strategies, collection preservation, resource sharing, and weeding.

Knowledge of the CREW method used in determining whether items should be weeded from the collection to include how to identify the usefulness, reliability and historic value of the title.

Knowledge of procedures and standards for the preservation, storage and repair of library materials.

Knowledge in research methods as needed to comprehend research reports in library, media, and information science and perform research.

Knowledge of child patrons to include reading problems of group, interests, literature/materials developed specifically for the group, service issues, cultural/societal divisions and needs of the group.

Knowledge of young adult patrons to include reading problems of group, interests, literature/materials developed specifically for the group, service issues, cultural/societal divisions and needs of the group.

Knowledge of adult patrons to include reading problems of group, interests, literature/materials developed specifically for the group, service issues, cultural/societal divisions and needs of the group.

Knowledge of older adult patrons to include reading problems of group, interests, literature/materials developed specifically for the group, service issues, cultural/societal divisions and needs of the group.

Knowledge of school library needs to include reading problems of school groups, interests, literature/materials developed specifically for school groups, service issues, cultural/societal divisions and needs of schools.

Knowledge of the education and training techniques as they apply to public libraries to include the nature of instructional services, the instructional needs of patrons, information literacy, methods of instruction, teaching and learning styles, and instructional design.

Knowledge of professional standards and procedures for collecting, cataloging, displaying and handling of special (archival, rare books) collections to include controlled access, digitization, physical composition, and environmental restrictions.

Knowledge of professional standards and procedures for collecting, cataloging, displaying and handling non-book collections (photos, slides, audiotapes, maps, microfiche, etc.) to include access, digitization, duplication, and space constraints.

Knowledge of non-fiction collections to include social sciences, humanities, science and technology, and business.

Knowledge of reference and research materials and resources on-site, in other libraries, and/or through computer connections.

Knowledge of online information systems and services and their usage in libraries.

Knowledge of government publications to include exploring the nature, use, and organization of local, state, federal, and international documents.

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures.

Knowledge of customer service principles and best practices which include patron needs assessment, meeting quality standards for communication and service delivery, and evaluation of customer satisfaction.

Knowledge of communication and dissemination techniques and methods to include publications such as flyers and newsletters and networking with community members and leaders.

Knowledge of management principles to include communications, decision making, delegation, leadership, personnel, planning, budgeting, time management, and motivation.

Knowledge of facility management to include assigned branch's/department's layout and safety and maintenance requirements.

Knowledge of principles and procedures for personnel recruitment, selection, training, evaluation, compensation and benefits, labor relations and negotiation, and personnel information systems.

Knowledge of the general duties and responsibilities associated with each position, branch and department within the library system.

Knowledge of library database systems to include how they are utilized for patron records, cataloging, circulation, reporting, and research.

Knowledge of networked computers and peripherals including the use of keyboard and mouse, CD-ROM and flash drives (USB ports), printers, modems, and scanners as needed to operate, maintain, and troubleshoot computer hardware and its peripherals.

Knowledge of computer software which may include word processing, spreadsheet presentation, graphics applications, and email software as needed to use and demonstrate the usage of the software.

Knowledge of internet to include search engines, web browsers, and common web file formats.

Knowledge of the electronic catalogs such as the Library of Congress catalog, Worldcat, and similar public or private catalogs.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Ability to understand written sentences and paragraphs in work related documents such as books, periodicals, computer data bases, and reference books.

Ability to communicate ideas in writing to include organizing thoughts in a logical manner, clarity, conciseness, adapting style to the reader, and using proper spelling, punctuation, and grammar.

Ability to communicate information and ideas in speaking to include selecting proper terminology, speaking with clarity and adequate volume, and using tact, politeness, authority in voice tone, and professional courtesy.

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Ability to be creative by coming up with unusual or clever ideas about a given topic or situation or by developing creative ways to solve a problem.

Ability to demonstrate initiative by taking on responsibilities and challenges.

Ability to anticipate patron needs and critically evaluate and assess existing and new services and systems to ensure that patron needs are met.

Ability to combine pieces of information to form general rules or draw conclusions.

Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.

Ability to detect alpha and numeric errors or discrepancies in mis-shelved library materials, database information, cash register receipts, etc.

Ability to plan and organize to include setting priorities, developing a strategy and time line, following a plan, meeting deadlines, and accomplishing goals.

Ability to perform basic mathematical functions such as adding or dividing numbers and counting monies using a calculator, cash register, or manual calculation.

Ability to select and use training/instructional methods and procedures appropriate for the audience.

Ability to conduct research using a computer, information such as the ISBN, Dewey number, bar code labels, title, author, and subject.

Ability to exhibit interpersonal sensitivity to include working with diverse groups and creating an environment of mutual respect.

Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive or antagonistic behavior, even in very difficult situations.

Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Ability to resolve conflict to include persuading others to change their minds or their behaviors.

Ability to monitor/assess performance of staff to make improvements or take corrective action in a timely manner and follow through with disciplinary procedures when needed.

Ability to provide guidance and direction to employees to include setting goals, establishing expectations, delegating work and responsibility, scheduling, responding to questions, training, and modeling appropriate performance.

Ability to focus on and monitor details as needed to be thorough in completing work tasks.
Master's degree in librarianship from a program accredited by the American Library Association or a master's degree with a specialty in school library media from an educational unit accredited by the National Council for the Accreditation of Teacher Education and 2 years of professional level library experience in a library branch and six months of experience leading other employees, or an equivalent combination of education and experience.
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